Privacy statement

We are legally required to publish the following privacy statement. It contains information on who we are, what type of data we store and for what purposes. The privacy statement also contains information on the initial data transfer and the type of transmitted data.

1. Subject of privacy

Privacy is about personal data. Personal data are details related to the personal environment of an identified or identifiable individual. Examples are name, postal address, email address but also user data such as a computer's IP address.

2. Automatic anonymous collection, processing and use of data

We automatically collect, process and use non-personal data transmitted to us by your browser (cookies). This information contains:

- Browser type and version

- Operating system

- Referrer URL (source of a link)

- IP address (host name for the computer used)

- Time of server request

In most browsers, you can configure the browser to reject new cookies or disable cookies that were already accepted. To do so, open the Settings menu from the menu bar and select the appropriate setting. This may, however, impair certain website features. If you still choose to limit the use of cookies, make sure that your preferred security level has been set on each computer and browser that you work with.

3. Requested collection, processing and use of personal data

Basically, using the website does not require any personal data to be collected, processed or used. We consequently do not engage in such collection, processing or use of data.

We will only collect, process and use personal data if you provide your personal data voluntarily to us. This may be necessary in the following cases:

3.1. Registration

In order to conclude a contract, a prior registration is required. This includes the provision of personal data. When registering, you are asked to enter the following personal data:

- Last name and first name

- Address

- Email address

- Phone number

3.2. Newsletter

If you choose to receive our newsletter, we will need a current email address assigned to you as well as other personal data that enable us to validate you as the owner of the provided email address. At any time you may withdraw your consent to store your personal data and email address and use this information for sending the newsletter.

3.3. Contract handling

It may be necessary to transfer the personal data that we need for delivering our services or fulfilling our contracts to other businesses, like, for example, interface partners or other service providers. Your personal data will only be transferred to third parties if this is required for business reasons.

3.4. Transfer to third parties and government agencies

In other cases, we will only transfer your personal data to third parties if you have given consent to do so before. You may withdraw your consent at any time.

We will disclose your personal data to government agencies only if we are required by law to do so, and to comply with any legal decisions.

3.5 Advertising

We will only use your personal data for advertising purposes after we have received your consent to do so.

3.6. Data transfer abroad

Collected data are generally not transferred abroad.

3.7. Using telecommunications and media services

We collect and use personal data to enable the use of telecommunications and media services (usage data). Among these usage data are specific characteristics related to your identification, start and end dates of the usage period, scope of usage and information on the telecommunications and media services you have used.

3.8. Processing usage data for billing

We process usage data after the usage end only as long as this data is required for billing purposes (billing data). We merge usage data on the use of different telecommunications and media services as long as this is required for billing purposes and as long as this is possible. To comply with the applicable legal, statutory or contractual retention terms, we may lock the data.

3.9. Disclosure to third parties

Billing data are transferred to other service providers or third parties as long as this is required for determining the price and for billing your charges to you. In case we have signed a contract on collecting the charges with a third party, we may transfer billing data to the contracting party if this is required for this purpose. Anonymized usage data may be transferred for marketing research purposes of other service partners.

3.10. Advertising, market research, customised telecommunications and media services

In order to customise our telecommunications and media services we create aliased usage profiles. Usage profiles are not merged with data on the alias owner.

4. Right to information

At any time you have the right to request information on the data stored in relation to yourself, their origin and source, the recipients or recipient categories to which this data is transferred as well as the purposes for storing the data.

To request free information on the personal data we have stored in relation to you, please send an email to datenschutz@dat.de

5. Deletion and locking

We will delete personal data processed for our own purposes as soon as this data is no longer needed to fulfil the purposes the data was saved for. If legal, statutory or contractual retention terms prohibit the deletion of this data, if there is reason to assume that deleting the data will impair any legitimate interest of the person concerned or if deleting the data would require unreasonable efforts due to the specific way the data was saved, we will instead lock the data.

Apart from that, you may request the data we have collected about you to be locked, corrected or deleted at any time. The data will also be deleted in case you withdraw your consent to collect, process and use personal data in the future. If the withdrawal takes place during the current business transaction, the data will be deleted immediately after the business transaction closes.

Further legal provisions regarding the deletion or locking of data remain unchanged.

6. Technical and operational measures

We will implement the technical and operational measures required to ensure that the data privacy provisions are complied with as long as the ratio of undertaken efforts and intended privacy purpose is reasonable. For email communication, we cannot guarantee secure data transmission. Therefore, we recommend sending confidential information only via the postal service.

7. Data controller

Data controller (in terms of privacy laws):

Deutsche Automobil Treuhand GmbH

Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany

Phone: +49 711 4503-0

Fax: +49 711 4586340

Email: info@dat.de

Provider's privacy compliance office:

Ms. Patricia Krenedics

8. Withdrawal of consent

You may withdraw your consent to collect, process or use your data at any time. Withdrawals must be sent to:

Deutsche Automobil Treuhand GmbH

Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany

Phone: +49 711 4503-0

Fax: +49 711 4586340

Email: info@dat.de

 


 

Consumer information
on the right of revocation

You have the right to revoke this contract within fourteen (14) days without giving reasons. 

The revocation term is fourteen (14) days from the day on which you or a third party named by you who is not the carrier, have/has taken into possession the last good.

In order to use your right of revocation, you will have to notify us, Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1 in 73760 Ostfildern, Germany; phone 0711 4503 0, fax 0711 4503 101, email address vertrieb@dat.de) in writing (i.e. in a letter delivered by the postal service, by fax or by email) of your decision to revoke this contract. As an option, you may also use the attached sample form to state your revocation. 

In order to comply with the revocation term, you will have to send the revocation notification before the deadline for revocation passes. 

What happens after revocation?

If you revoke this contract, we will refund all payments received from you, including shipping costs (with the exception of any additional costs that resulted from your selection of any non-standard delivery method), immediately and no later than fourteen (14) days after the day we have received your contract revocation notification. The refund will be processed using the same payment method that you used for the original transaction, unless explicitly agreed with you otherwise. In no case will you be charged for this refund. 

We may reject refunding your payments until the goods have been returned to us or until you have submitted sufficient evidence that you have returned the goods, whatever takes place earlier. 

You will have to return or hand back to us the goods immediately and in any case no later than fourteen (14) days from the day on which you have notified us about your contract revocation. To comply with the deadline, the goods must be sent within 14 days. 

We will cover for the return costs.

A potential loss in value of the goods may only be charged to you if such loss is the result of handling the goods in a way that is unnecessary to check their quality, characteristics and functionality. 

Specific notes

Unless otherwise agreed, the right of revocation does not apply to contracts on the shipping of audio or video recordings or computer software delivered in a sealed package when the seal was broken after delivery.

For contracts controlling the delivery of digital content not stored on physical media, the right of revocation extinguishes also if the provider started executing on the contract after the consumer explicitly agreed that the provider start executing on the contract before the revocation term's deadline ends, and if the consumer acknowledged that by agreeing at the time of execution start they will lose their right of revocation.