Privacy statement

We are legally required to publish the following privacy statement. It contains information on who we are, what type of data we store and for what purposes. The privacy statement also contains information on the initial data transfer and the type of transmitted data.

1. Subject of privacy

Privacy is about personal data. Personal data are details related to the personal environment of an identified or identifiable individual. Examples are name, postal address, email address but also user data such as a computer's IP address.

2. Automatic anonymous collection, processing and use of data

We automatically collect, process and use non-personal data transmitted to us by your browser (cookies). This information contains:

- Browser type and version

- Operating system

- Referrer URL (source of a link)

- IP address (host name for the computer used)

- Time of server request

In most browsers, you can configure the browser to reject new cookies or disable cookies that were already accepted. To do so, open the Settings menu from the menu bar and select the appropriate setting. This may, however, impair certain website features. If you still choose to limit the use of cookies, make sure that your preferred security level has been set on each computer and browser that you work with.

2.1 we distinguish between the following types and functions

  • Temporary cookies (also known as session cookies): These cookies are deleted when you close your browser.
  • Permanent cookies: These cookies remain stored even after you close your browser. This enables us, for example, to recognize our statistics when you visit our website again.
  • First-Party-Cookies: These cookies are set by ourselves.
  • Third-Party-Cookies / Third-Party-Cookies: Cookies that are set by third parties to make special services available on our website (e.g. watching videos or accessing online maps). We explain the underlying services in this data protection declaration.
  • Necessary cookies: You need these cookies for technical reasons, for example for security reasons, so that you can surf on our website.
  • Customer login: You need these cookies to log in to the protected area on our website and to use the DAT online applications.
  • Statistics: We need these cookies to measure your reach and analyse your website - this enables us to identify which content is most popular and most interesting for you.
  • Convenience: You must agree to these cookies, which are usually third-party cookies, in order to be able to use special services on our website without restriction. For example, if you would like to view the videos embedded on our website or the online maps.

2.2 Legal basis for the use of cookies

If you are surfing on our website for the first time, we ask you to consent to the use of cookies. Which cookies you accept and whether you subsequently extend this setting can be decided individually in the cookie box that opens the first time you visit our website. If you consent to the use of cookies, then this consent is to be seen as a legal basis according to Art. 6 Para. 1 S. 1 lit. a DSGVO for the processing of your data. Furthermore, we have a legitimate interest pursuant to Art. 6 Para. 1 S. 1 lit. f. DSGVO in the economic operation of our online services and their continuous improvement.

You may revoke your consent at any time. For example, by making the appropriate browser settings to deactivate the cookies or by opting out of the statistics cookies via the corresponding section of this data protection declaration.

2.3 Range of coverage analysis / statistics

We evaluate the use of our website statistically. We record visitor flows, frequently used content, entry and exit points on the website and the length of stay on our pages. This allows us to identify where we should make adjustments so that we can continue to provide you with an attractive website in the future, where you can reach your destination with as few clicks as possible and where you can find many useful services for you. No matter which device you use - our goal is that all pages are displayed on all devices in a reader-friendly way. Statistical analysis enables us to tailor the content of our website even better to your personal interests.

In the course of the range analysis, the IP addresses of the users are also stored, but in anonymous form, more precisely: pseudonymised.

Here for you at a glance, which data we collect for what purpose and on which legal basis in the course of the range analysis:

  • Data collected or processed: Usage data (e.g. visited websites and landing pages, interest in content, access times, length of stay, repeated visits), meta or communication data (device information, screen resolution, browser used, operating system, anonymous IP addresses)
  • Affected persons: Visitors to our website, users of our online applications
  • Purpose of the data processing: Range measurement for the improvement of contents
  • Security measures: Pseudonymisation of the IP address, hosting on German web servers
  • Legal basis: Your present consent by accepting the corresponding cookies in the cookie box when you visit the website for the first time (consent according to Art. 6 Para. 1 S. 1 lit. a DSGVO exists), our legitimate interests according to Art. 6 Para. 1 S. 1 lit. f. DSGVO.

2.4 Services used for range measurement

Matomo
All information that we collect about your usage behaviour is only stored on our own servers and is not passed on to third parties. The server is located in Germany. The cookies with which your visits are tracked have a maximum storage period of 13 months.

Google Analytics

Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on our disclaimer cookie console. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States, which stricly follow European GDPR regulations.

Revoke your consent to tracking / objection / opt-out: Would you like Matomo to stop tracking you in the future? Then please click on the link below. Then an opt-out cookie will be stored in your browser and we will not store any further records of your visits. Please note: If you delete your cookies completely, the opt-out cookie will also be deleted.

2.5 Other Embeded Services and Functions

We use different services from other providers or third parties. This enables you, for example, to open embedded videos on our website or to call up online maps.

Each time you access such embedded content, it is necessary to provide your IP address to that third party. This is the only way to transfer the content directly to your browser. We always consider very carefully which third party services we use.

Before you use these services, your consent is necessary. Either by accepting cookies in the so-called cookie box when you first access our website (Comfort category) or individually if you wish to use a service (e.g. opening a video).

Here you can see at a glance which data is passed on to the relevant service providers for what purpose and on what legal basis in the course of the embedded services:

  • Processed data types: Usage data (e.g. websites visited, access times), meta/communication data (e.g. device information, IP addresses), content data (e.g. text input of postal codes).
  • Data subjects: Visitors to our website
  • Purpose of data processing: Legitimate interest pursuant to Art. 6 Para. 1 S. 1 lit. f. DSGVO in an economically operated, user-friendly website with information relevant to the visitor. Consent by accepting the cookies is requested so that consent is given in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

Services and service providers used:

 

2.6 your current cookie selection 

You can check and change your currently selected cookie settings for this website by clicking the followig links:

Open Cookie-Box

3. Requested collection, processing and use of personal data

Basically, using the website does not require any personal data to be collected, processed or used. We consequently do not engage in such collection, processing or use of data.

We will only collect, process and use personal data if you provide your personal data voluntarily to us. This may be necessary in the following cases:

3.1. Registration

In order to conclude a contract, a prior registration is required. This includes the provision of personal data. When registering, you are asked to enter the following personal data:

- Last name and first name

- Address

- Email address

- Phone number

3.2. Newsletter

If you choose to receive our newsletter, we will need a current email address assigned to you as well as other personal data that enable us to validate you as the owner of the provided email address. At any time you may withdraw your consent to store your personal data and email address and use this information for sending the newsletter.

3.3. Contract handling

It may be necessary to transfer the personal data that we need for delivering our services or fulfilling our contracts to other businesses, like, for example, interface partners or other service providers. Your personal data will only be transferred to third parties if this is required for business reasons.

3.4. Transfer to third parties and government agencies

In other cases, we will only transfer your personal data to third parties if you have given consent to do so before. You may withdraw your consent at any time.

We will disclose your personal data to government agencies only if we are required by law to do so, and to comply with any legal decisions.

3.5 Advertising

We will only use your personal data for advertising purposes after we have received your consent to do so.

3.6. Data transfer abroad

Collected data are generally not transferred abroad.

3.7. Using telecommunications and media services

We collect and use personal data to enable the use of telecommunications and media services (usage data). Among these usage data are specific characteristics related to your identification, start and end dates of the usage period, scope of usage and information on the telecommunications and media services you have used.

3.8. Processing usage data for billing

We process usage data after the usage end only as long as this data is required for billing purposes (billing data). We merge usage data on the use of different telecommunications and media services as long as this is required for billing purposes and as long as this is possible. To comply with the applicable legal, statutory or contractual retention terms, we may lock the data.

3.9. Disclosure to third parties

Billing data are transferred to other service providers or third parties as long as this is required for determining the price and for billing your charges to you. In case we have signed a contract on collecting the charges with a third party, we may transfer billing data to the contracting party if this is required for this purpose. Anonymized usage data may be transferred for marketing research purposes of other service partners.

3.10. Advertising, market research, customised telecommunications and media services

In order to customise our telecommunications and media services we create aliased usage profiles. Usage profiles are not merged with data on the alias owner.

4. Right to information

At any time you have the right to request information on the data stored in relation to yourself, their origin and source, the recipients or recipient categories to which this data is transferred as well as the purposes for storing the data.

To request free information on the personal data we have stored in relation to you, please send an email to datenschutz@dat.de

5. Deletion and locking

We will delete personal data processed for our own purposes as soon as this data is no longer needed to fulfil the purposes the data was saved for. If legal, statutory or contractual retention terms prohibit the deletion of this data, if there is reason to assume that deleting the data will impair any legitimate interest of the person concerned or if deleting the data would require unreasonable efforts due to the specific way the data was saved, we will instead lock the data.

Apart from that, you may request the data we have collected about you to be locked, corrected or deleted at any time. The data will also be deleted in case you withdraw your consent to collect, process and use personal data in the future. If the withdrawal takes place during the current business transaction, the data will be deleted immediately after the business transaction closes.

Further legal provisions regarding the deletion or locking of data remain unchanged.

6. Technical and operational measures

We will implement the technical and operational measures required to ensure that the data privacy provisions are complied with as long as the ratio of undertaken efforts and intended privacy purpose is reasonable. For email communication, we cannot guarantee secure data transmission. Therefore, we recommend sending confidential information only via the postal service.

7. Data controller

Data controller (in terms of privacy laws):

Deutsche Automobil Treuhand GmbH

Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany

Phone: +49 711 4503-0

Fax: +49 711 4586340

Email: info@dat.de

Provider's privacy compliance office:

Ms. Patricia Krenedics

8. Withdrawal of consent

You may withdraw your consent to collect, process or use your data at any time. Withdrawals must be sent to:

Deutsche Automobil Treuhand GmbH

Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany

Phone: +49 711 4503-0

Fax: +49 711 4586340

Email: info@dat.de

 


 

Consumer information
on the right of revocation

You have the right to revoke this contract within fourteen (14) days without giving reasons. 

The revocation term is fourteen (14) days from the day on which you or a third party named by you who is not the carrier, have/has taken into possession the last good.

In order to use your right of revocation, you will have to notify us, Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1 in 73760 Ostfildern, Germany; phone 0711 4503 0, fax 0711 4503 101, email address vertrieb@dat.de) in writing (i.e. in a letter delivered by the postal service, by fax or by email) of your decision to revoke this contract. As an option, you may also use the attached sample form to state your revocation. 

In order to comply with the revocation term, you will have to send the revocation notification before the deadline for revocation passes. 

What happens after revocation?

If you revoke this contract, we will refund all payments received from you, including shipping costs (with the exception of any additional costs that resulted from your selection of any non-standard delivery method), immediately and no later than fourteen (14) days after the day we have received your contract revocation notification. The refund will be processed using the same payment method that you used for the original transaction, unless explicitly agreed with you otherwise. In no case will you be charged for this refund. 

We may reject refunding your payments until the goods have been returned to us or until you have submitted sufficient evidence that you have returned the goods, whatever takes place earlier. 

You will have to return or hand back to us the goods immediately and in any case no later than fourteen (14) days from the day on which you have notified us about your contract revocation. To comply with the deadline, the goods must be sent within 14 days. 

We will cover for the return costs.

A potential loss in value of the goods may only be charged to you if such loss is the result of handling the goods in a way that is unnecessary to check their quality, characteristics and functionality. 

Specific notes

Unless otherwise agreed, the right of revocation does not apply to contracts on the shipping of audio or video recordings or computer software delivered in a sealed package when the seal was broken after delivery.

For contracts controlling the delivery of digital content not stored on physical media, the right of revocation extinguishes also if the provider started executing on the contract after the consumer explicitly agreed that the provider start executing on the contract before the revocation term's deadline ends, and if the consumer acknowledged that by agreeing at the time of execution start they will lose their right of revocation.